FAQs

Do I need to register to make a purchase?

No, you don't need to be registered on our site to make purchases. However, registration is fast, free, safe and gives you access to many advantages, including:

 

1. Tracking your orders and purchase history;

 

2. Managing your returns with ease;

 

3. Saving shipping info for faster checkout;

 

4. Keeping your favourite items always at hand in your wishlist;

 

5. Receiving exclusive updates from the iBlues world to always stay up-to-date with the latest trends.

 

If you don't have an account yet, click here to create one. 😜

Where can I find a size guide?

On the product page, under "Size and fitting", you can consult our size guide. You can also use our FitFinder to get personalised advice on the size that best suits you.

 

Should you require more information on this, please do not hesitate to contact our Customer Service.

Can I change my order before it is dispatched?

You can edit the order before the warehouse has processed it. If you change your mind, we recommend that you contact our Customer Service immediately so that they can verify the status of your order.
 

In any case, you can request a return within 14 days of delivery of the order, whatever the reason. You can find more information in "Returns and Refunds" and in "Terms and Conditions".